Guest rooms
Departure and stayover cleaning, linen changes, replenishment of amenities and room preparation for the next guest.
Cleanliness to hotel standards
Complete management of room and public-area cleanliness under experienced supervision.
Discuss your requirements
Service model
We take responsibility for the agreed daily scope, team coordination and final quality control. The service is configured around occupancy, room categories, internal SOPs and brand standards.
Scope
Departure and stayover cleaning, linen changes, replenishment of amenities and room preparation for the next guest.
Regular care of corridors, lobby, back-of-house and other agreed spaces while respecting the hotel's daily rhythm.
Training, daily management, checklists, defect records and direct feedback to the responsible hotel contact.
The scope adapts to occupancy forecasts, seasonality, groups and exceptional operating needs.
Process
We review room types, cleaning standards, time norms, access rules and reporting.
We agree on scope, control points, responsibilities, room handover and escalation.
A supervisor coordinates delivery, checks quality and communicates with the hotel team.
We monitor quality, productivity and recurring issues and continuously improve the setup.
SmartHotel standard
We focus on consistency, supervision and fast resolution. The hotel has one clear point of contact and visibility over standards; SmartHotel is accountable for the agreed service output.